This warranty is to be read subject to the Consumer Guarantees Act 1993 (“CGA”), and (except where you are not a “consumer”) does not limit your rights under the CGA at all. Where the terms of this contract are at variance with the CGA, the CGA will prevail (except where you are not a “consumer”).

The CGA protects consumers by giving them certain guaranteed rights when they buy goods and services. You are a “consumer” within the definition of the CGA if you acquire these goods from us for personal, domestic, or household use or consumption only.  You are not a “consumer” if you are resupplying the goods in trade, or consuming them during a process of production, or manufacture or repairing or treating in trade other goods or fixtures on land.

The CGA requires that goods must be free of defects, and do what they are meant to do. Services must be carried out with care and skill.  These rights, which the CGA says automatically apply whenever goods or services are supplied to a consumer, are called ‘Consumer Guarantees’.

Consumer Guarantees have no set time limit but generally last for an amount of time that is reasonable to expect given factors including the cost and quality of the product or any representations made.